We understand the fear that renting may not be worth it--what if you end up renting an item too many times?

The truth is this is rare. The average person does outdoor activities 2-3 times per year!* In fact, customers lament to us how they regret buying things! So we're super confident renting makes sense. and now we guarantee it! RENTAL SAVINGS GUARANTEE: If you end up renting so many times that it would have been cheaper to buy the item, we will offer to give you the item. You don't need to do anything to qualify at all, we have your rental records by email, and will proactively reach out to you!

A few quick notes, please refer to our Terms of Service for full program details

• Quick example: if a sleeping bag costs $200 retail, and $20 to rent, and you've rented it 11 times, you've accumulated $220, so we'd offer to give you one of our rental sleeping bags
• The amounts accumulate over 4 years (1 year bonus over the industry average for how long people keep gear before it sadly gets lost or damaged)
• In case you're curious, we rent higher end gear** at up to 90% off, so it'd take ~8-12 orders to earn many items

*This may seem low, but it's an industry statistic! Let's be honest, there's so many things to do, it's easy to let gym commitments slide or 10-punch passes go unused. The same rationale applies to outdoor activities. Moreover, there's the added work of having to coordinate logistics with friends for a trip further-afield... and we already know how hard it can be to just get friends together for a single meal!

**True, if we rented lower end gear that retailed for less, you could earn it much faster. However, a core part of our mission is to increase access to higher end gear. Especially since lower end gear tends to break or not perform well, which can severly impact your experience & safety outdoors

As a comparison, we show the final retail price to you as a consumer (i.e., what you'd pay if you bought this item in-store with us), which equals the undiscounted list price (manufacturer suggested retail price, or MSRP) plus required sales tax (San Francisco is 8.5%). Pricing is rounded & reflects the highest in the range of products we carry. For more info on specific products & brands we carry & detailed price comparisons, check our gear guides

Our rental prices generally start at 10% of retail, as part of mission, we will never price a rental at more than 50% of the retail price, even for long-term use

Most renters are beginners & it's hard to understand the right fit of skis, snowboards, or boots until you start using them! We did a quick poll & found that ~25% of renters wish they could have changed their equipment once they started skiing or snowboarding, due to fit issues. That's why even though it's more expensive, we recommend renting at the resort, so that you won't be "stuck" with what you get and will have a good experience!

We focus on clothes (jackets, pants, helmets, goggles, gloves), and snowshoes because with these things you can understand fit pretty well in store. Also most resorts don't rent clothes, so be sure you're prepared!

Changing trip dates meant some items were no longer available

The below items have been removed from your cart. You can try to change the dates to see when they are available, or consider substitutes (e.g., swap regular for backpacking items, swap basic for premium items, swap headlamp for lanterns, etc.). If you need ideas for what else may work for your trip, feel free to contact us.

• (61 days) for orders without climbing gear

Your order has been set to this maximum & you won't be able to add items that exceed it:

If you need longer rentals, please send us an email at [email protected] with your trip dates & what you need. We will check if we can accommodate your rental & if so let you know the pricing. Please note that our standard pricing for long-term rentals is about 50% of the retail cost of the item.

General guidelines

• The right fit is affected by the style of shoe, which impacts shape; general fit should be tight but not painful (e.g., toes should follow curve of shoe but not be too bunched; heels shouldn't be too pinched)
• Neutral shoes - relatively flat with a relaxed fit for all day comfort
• Moderate shoes - slight downturn for more technical climbs
• Aggressive shoes - very downturned with large toe caps for more technical climbs
• Some models use general sizing while others use gender-specific sizing; the table below shows equivalent sizes. If you order a shoe using one size system & we run out, we will use the table to prepare the equivalent (e.g., if you order a women's 6, we may instead prepare a general 4.5)
• Neutral shoes have both gender-specific sizes & general sizes (we carry 2 models, the Rogues are gender-specific, the Anasazi Guides are unisex)
• Moderate shoes & Aggressive shoes have general sizes across genders & adult and youth
• 5.10 shoes run small, we recommend adding 0.5 or 1 to your street shoe size
• While velcro is easier, laces allow you to fine-tune fit better
• Neutral shoes & Moderate shoes are available in both (in Neutral shoes: the Rogues use velcro; the Anasazi Guides use laces; in Moderate shoes: the Anasazi VCS are velcro; the Anasazi Pink use laces)
• Aggressive shoes use laces
• Remember, if you select to pick up during staffed hours, you'll be able to try on all our sizes. Otherwise (for unstaffed pick-up or delivery), we'll prepare +/- 0.5 or 1 size where possible

Location: 563 Sutter Street, San Francisco, CA 94102

So that our small team can help as many people as possible, please pick a realistic time that you will come pick-up. Thank you!

Really sorry about this, because our self-service availability is more limited, it looks we won't have any of the items available in your order until , which we realize is after your selected Return Date, which wouldn't make sense. When you close this modal, you'll be redirected to the Catalog page, where you can change your dates. However, if it doesn't work out, we apologize again & hope we will be able to help you on your next adventure!

We are located 1 block behind Union Square in downtown San Francisco (see map). Here are some tips on getting to our shop (remember we can deliver or pickup from you!)

• Transit: 5.5 blocks (~10 min walk) from Powell Street Station
• Bike: 2 racks directly outside shop
• Car:
  • Yellow curb zones are directly outside the shop & can be used by non-commercial vehicles for very quick pickups
  • The street is one-way so some people double park with someone else in the car
  • If you'd like to park, street parking is pretty difficult in this neighborhood though there are plenty of garages

We are not responsible for any issues (e.g., tickets, towaways, thefts, or damages) that may arise from your getting to the shop. We recommend never leaving anything unattended in a vehicle & always staying vigilant of your surroundings at all times

Per our standard Terms of Service, we will not be able to offer a refund for this last minute order or any of its component items. Please confirm that you will need all items before processing.