How will you get & return gear?

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How will you get & return gear?

Review & confirm

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Optional add-ons

Optional add-ons

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Directions

Pilot convenience programs

Our store is in San Francisco. For your convenience, we are experimenting with alternative sites & courier services. Shipping may be possible if you have a longer lead time, to order shipping you must contact us; there are no options to select shipping below

Most people keep the add-ons so they are pre-selected!

To buy new gear or borrow gear, visit us during staffed hours

Our store is in San Francisco. For your convenience, we are experimenting with alternative sites & courier services. Shipping may be possible if you have a longer lead time, to order shipping you must contact us; there are no options to select shipping below

Most people keep the add-ons so they are pre-selected!

Regular camping gear is ill-suited for Burning Man. For example: regular tents have a ton of mesh to allow ventilation, reduce weight, or let you see the stars. All this mesh is horrible because of all the dust storms on the playa that you specifically would like to keep out!

Gear that is suitable for Burning Man can be very expensive. For example, canvas tents can run close to $1000 and to our knowledge there are no rental options. So many of our customers wonder, how the heck can I get affordable gear for Burning Man?

Firstly, think about whether affordability of gear is the primary concern. A ticket to Burning Man alone may be over $1000. For many people, it's a once-in-a-lifetime experience they save up for, including cost of travel which may include flights and hotels. If you're already investing this much, quality gear to ensure a good experience may just have to be part of the cost. For other people who want to go every year, they already know that the cost of gear spreads out over time, and in fact have storage lockers full of separately sealed off Burning Man supplies and equipment.

If affordability is still a concern for you, your first place to look should be borrowing from the Burning Man community, which has a deep ethos of sharing! Ask either your camp, or the many Burner groups (e.g., on Facebook) in communities worldwide for spare gear.

If you can't find any gear to be shared, and are concerned about affordability, honestly, just use cheap, lower-end gear. It's painful to advise that against our own values. We do it only in this case because playa dust is so difficult to clean out, and this is why seasoned Burners have separately sealed off Burning Man specific gear. At least, rather than buying cheap gear new and in keeping with the Burning Man sustainability ethos, you can get lower-end gear from our Borrow program! The only difference is that we'll ask you to not return the item(s), and we'll keep the normally refundable deposit, so it's like you're "buying" the gear.

You may wonder why not rent to save money? We can't emphasize the cleaning difficulties enough! It takes hours to try to hand-wash items covered in the micro-fine playa dust.

We will verify with all renters whose trips overlap with Burning Man to confirm that you are not going to Burning Man. If, despite this, gear comes back with any playa dust**, you will be fined the full replacement cost of the gear. As we rent nicer gear, this could be several hundred dollars per item (e.g., a single tent or sleeping bag!).

In summary our best advice for affordable gear is 1) "buy" our lower-end gear (borrowing without deposit return), or 2) buy cheap new gear from a box retailer or online.

**The alkaline micro-fine playa dust is a feature of various places... but in our lengthy experience as an outdoor retailer, people only go camping where there's playa dust for Burning Man. If you're going anywhere else, you should have no concerns about getting your deposit back. That said though, if you're somehow the one-in-a-million person not going to Burning Man but going somewhere else with a similar playa dust profile, you also will risk incurring a fine.

You requested the following date change:

LAST dates/times	NEW dates/times

This date change means the following items will not be available:

For items no longer available:

Check for other options. If the above list indicates a Backpack with 50 Liter capacity isn't available, this does NOT mean there are no Backpacks at all available, just no Backpacks with 50 Liter capacity. You can check the Catalog again to see what other options we have
Change the dates to see how availability is affected
Consider a substitute where possible (e.g., swap regular for backpacking items, swap basic for premium items, swap headlamp for lanterns, etc.)
Feel free to contact us for more ideas or planning help!

Model pictured:

We may carry other models

BUY
RENT
If you rent so often that it would've cost you the same to buy, we'll offer to give you the item!
BORROW

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Description:

We noticed you have selected 2 different, non-interchangeable types of either stoves, propane, or cookware (you have selection[s] from both columns below). Double check that this is correct. If you need more info, please review our gear guides on stoves & propane and cookware.

Portable stove set

Pocket stove set

Double burners; more used in car camping or for more traditional, similar-to-home, food prep

Single burner, everything is super small; more used in backpacking or for very basic food prep

Portable stove

Portable stove propane (rent)

Pocket stove

Pocket stove propane (buy)

Regular pot

Regular pan

Pot for pocket stove

Pan for pocket stove

As we are not investor-funded, a tiny business, & don't hide delivery costs in our low rental prices, we pass delivery costs from providers to you. Prices reflect the real cost of bike couriers, drivers, etc in San Francisco. Since most people are driving out of town to use our gear, we encourage you to instead take advantage of the time convenience of 24/7 Staffed hours. Stop by the shop on your way in/out of the city regardless of how early/late to save yourself another trip!

Below are sample prices for an average 4 person camping gear set order*** with 1st location being our shop in San Francisco

2nd location in the City of San Francisco

2nd location in the Greater Bay Area

2nd location in the United States

2nd location abroad

SHIPPING

Using USPS, FedEx, or UPS. For returns, we can provide a box & shipping label so you just need to drop-off

PRO: Prices generally lower for standard shipping
CON: Require buffer times (no same day service) which may impact rental pricing (e.g., if you need to get gear on Friday, the 'start date' of your order should be Monday for standard 3-5 day* shipping)

Standard 3-4 day*	$50-100
Rushed 2 day*	$100-200
Next day*	$200-300

Email us for a quote**

Standard 3-4 day*	$100-200
Rushed 2 day*	$300-400
Next day*	$400-600

Email us for a quote**

Given higher risk of loss, rental items will have deposits. Many aspects vary by country:

Generally pricing is much higher as there are also customs fees; expect to pay at least $100 even for small boxes
Generally takes much longer, e.g., customs processing; even border cities may need 7-10 days
Some items may be restricted

Email us for a quote**

COURIER

Calling a bike or car to send the gear directly.

Currently unavailable; we haven't been able to find a new provider due to COVID.

PRO: No lead time (if you order gear for Friday, courier will be called Friday), which means rental pricing not impacted & same day service may be available
CON: Prices generally higher

$12-30

Order online for exact price

$30-60

Email us for a quote**

N/A

Notes:

*Business days. Note that standard shipping has buffer days included; for example, standard shipping from San Francisco to San Francisco should be 1 day, but since it's not guarantee-able, 3 days is a good buffer in our experience. Rushed & next day shipping are currently not guaranteed by the shipping companies due to COVID-related issues
**Email us for a quote with 1) gear list (screenshot from our Catalog is best, note that fuel cannot be shipped), 2) address, and 3) date (that you will need gear by, or date that you will be able to send gear back to us)
***Large group orders or bulky items (e.g., crash pads, coolers, tables, 6-person tents) may impact pricing because of bigger boxes or vehicle space required
Above prices are our negotiated shipping rates. Add-ons like insurance or signature may cost extra. You're welcome to make your own arrangements, in which case you are still fully responsible for the gear once it leaves our shop

Get gear myself in San Francisco

Any day. Location: 563 Sutter, 24/7 access

Delivery service in San Francisco

Only if date is on a Thursday or Friday*, coordinated times from ~6-9pm. Place order before or up to 4:59pm on the same Thursday or Friday you want the delivery.

We will contact you to arrange a more specific time, you should plan to be flexible during the entire time window specified above. As this is a pilot program, we appreciate you working with us!

Address (San Francisco only)

Get gear myself in Oakland

Only if date is on a Tuesday or Thursday*. Location: 2044 Franklin, coordinated times from ~9am-7pm. Place order by 11:59pm on the previous date

We will contact you to arrange a more specific time, you should plan to be flexible during the entire time window specified above. As this is a pilot program, we appreciate you working with us!

*If a given option isn't available on the day it's supposed to be on, we are short-staffed. Sorry about that!

Return gear myself in San Francisco

Any day. Location: 563 Sutter, 24/7 access

Collection service in San Francisco

Only if date is on a Monday*, coordinated times from ~6pm-9pm

We will contact you to arrange a more specific time, you should plan to be flexible during the entire time window specified above. As this is a pilot program, we appreciate you working with us!

Address (San Francisco only)

Return gear myself in Oakland

Only if date is on a Tuesday or Thursday*. Location: 2044 Franklin, coordinated times from ~9am-7pm

We will contact you to arrange a more specific time, you should plan to be flexible during the entire time window specified above. As this is a pilot program, we appreciate you working with us!

*If a given option isn't available on the day it's supposed to be on, we are short-staffed. Sorry about that!

Water Guard +

We'll dry tents & shade structures Tents & shade structures almost always get a little wet, whether from rain or just morning dew. Most people find it very difficult to fully dry them out, because you need a lot of space to fully stretch & spread out the fabric for several hours to dry (wiping down doesn't really work). If you decline Water Guard & any part of the item is still damp (as assessed by our team during our checking process), we charge a $30 drying fee per tent or shade structure

Damage Guard +

We'll cover minor damages & small parts lost For all the rental items in your order, e.g., tent stakes, goggle bags, gear straps, etc. We may still have to charge for significant damage (e.g., where the entire item just needs to be replaced), or for major parts lost (e.g., the replacement cost of a rainfly is in many cases equivalent to a new tent)

Rent Bags +

We'll provide tote bags for your items (bags must be returned!) We'll provide enough reusable tote bags for your order, for items that fit

Reservation Fee +

Our standard fee each time you make a reservation This is our only fee; we don't charge sales tax, saving you nearly 10%!

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Optional notes

Enter anything extra you'd like us to know when we're preparing your order

We've had some unfortunate instances of theft & fraud and now require the person who is making the order to be the person who is paying & who is getting gear. If you need someone else to get gear for you, please ask them to make the order directly & send them money yourself, separately.

First name

Should match payment card and/or government-issued ID

Last name

Should match payment card and/or government-issued ID

For order confirmation email & self-service access

Phone

Cell phone is best for important pickup or return notices

Discount code

Payment method

Credit or Debit Card (gift cards not accepted)

Enter address information as it corresponds with your payment card

Address

City

State (if applicable)

Postal code

Country

I have read & agree to the Terms of Service

I consent to the Privacy Policy

I want to hear about new product launches & events (we email about once a month)

SUN		MON	TUE	WED	THU	FRI	SAT

	UNSTAFFED 24/7 WHENEVER RENT only Unlock gate & door via smartphone self-service Yes you can rent at the door! Limited selection of gear (what's in our lockers); extra sizes for clothing where possible





		STAFFED 3-6pm WEEKDAYS (except Wednesdays) BUY, RENT, or BORROW No smartphone required Full selection of gear to try & test (including all rental gear, so you can check condition yourself!) Exceptions to standard Staffed hours (e.g., holidays) in the upcoming 14 days: None in the next 14 days

Amount

Amount

Adj.

Adjustment (fee or discount)

Dep.

Deposit

TODAY'S NET TOTALS

Rental savings = % (compared to ~ retail cost. If you rent so often that it would've cost you the same to buy, we'll offer to give you the item!